Baha® Service Agreements* provide you with an annual preventive maintenance service, which frees you from worry about unexpected repairs. Loss and theft of external equipment is also covered under some plans.
Please click on a link below to find the Baha Service Agreement that is right for you.
Silver
Our Silver service agreement includes one annual preventative service and repair/replacement of device upon mechanical failure.
Gold
Our Gold service agreement includes all of the benefits of Silver plus protection against theft, loss, and accidental damage**
Platinum
Our Platinum service agreement offers 2 years of coverage under the Gold service agreement plus one new sound processor at the end of the 2-year agreement term.
*Service Agreements are offered on the following sound processors: BP100, Intenso, Cordelle II, and Divino. Agreement pricing is available in the U.S. only, and is subject to applicable taxes and additional terms and conditions. Cochlear reserves the right to amend or change the conditions of this offer. Pricing is effective July 1, 2008.
** Loss/theft/accidental damage coverage is limited to one claim per three-year period. Claims will be honored only if a current Service Agreement is in place. Coverage includes loss, theft, or damage due to misuse, negligence, accident, or disaster. A claim can be made only if Service Agreement is active. All claims require a claim form to be filled out by recipient’s audiologist and a police report or notarized letter substantiating loss, theft, or damage if a police report isn’t obtainable.
NOTE: Effective September 1, 2010, we will no longer sell service contracts for the Classic, Compact or Divino models.
