- One annual preventative service**
- Repair and/or replacement of external equipment that, in circumstances of normal wear and tear, no longer functions
- Protection against theft, loss, and accidental damage***
- Access to Cochlear’s troubleshooting services.
- A one year supply† of Dry-Brik desiccant (6 bricks) for use with Dry & Store drying units and batteries.
- One new compatible external system at the end of the 2-year period
Plan C, the Complete Care Maintenance Plan, provides everything you need to keep your processor on-line and well-maintained, all with one easy agreement. A one year supply† of batteries and Dry Brik desiccant will be sent to you at the start of the agreement period, so you won’t have to worry about running low.
Are you interested in covering more than two sound processors? If so please email us at serviceagreement@cochlear.com or call Customer Service at 1 800 523 5798.
NOTE: We no longer offer Service Agreements on the ESPrit 3G and SPrint Sound Processors.
If you receive Medicare Part B benefits, Medicare covers repair and replacement services, therefore you are already covered and do not need to purchase a Service Agreement.
